You've got questions, we've got answers.

FAQ

What's in your candles?

Our candles are made with 100% all-natural organic soy wax, cotton wicks, and top-quality phthalate-free fragrance oils. When we say top-quality fragrance oils, we mean it. We are very selective when it comes to quality, consistency, and accuracy; working only with a select few suppliers, who are also small businesses! At Yo Louie, we believe the fragrance oil is the most important part of the candle, and we want to get it right.

How long do your candles burn?

When properly maintained, our:
8 oz. candles burn for ~60 hours
5.5 oz. candles burn for ~45 hours
We use 100% soy wax, one of the slowest burning waxes!

Are your candles safe around my pets?

Yes! As a lifelong cat lady and enthusiast here, Yo Louie candles are thoughtfully crafted with your furry companions in mind. We use 100% all-natural, organic soy wax, never paraffin or synthetic soy blends, which can emit harmful toxins when burned. Our fragrance oils are always phthalate-free, and our wicks are natural cotton, ensuring a clean, safe burn. With that in mind, we recommend researching how certain essential oils such as cinnamon, eucalyptus, and various mints may affect your pets, as sensitivities can vary.

If you have pet birds, we advise against using any scented product in your home, including our candles and wax tarts. Their respiratory systems are especially delicate.

Regardless of pet presence, always burn candles responsibly:

•Keep lit candles within sight. Never leave a lit candle unattended.

•Store and burn your candles in places that are out of reach of children and animals.

•Avoid burning your candles in drafty areas and around flammable materials.

•Never burn a candle on an uneven or unstable surface.

•Snuff, cool, and safely discard your candle once the wax reaches 1/2 in. from the bottom of the jar. 

Why do I need to trim the candle wick?

Although our candles are made with self-trimming wicks, sometimes it's necessary to trim them yourself. Trimming the candle wick prolongs burn time and keeps the flame at a safe size. An untrimmed wick creates a larger flame, burning the wax faster than the wick. It's best to trim the wick to 1/4th of an inch in between burns. We recommend using wick trimmers, which will collect the cut wick into a small dish. 

Do you have a shop where I can sniff candles and browse your other products?

Yo Louie is an online company only without a physical storefront. You may be able to find our candles in select shops throughout Long Beach, CA. Check out our blog for current updates. 

Do you ship outside of the US?

No, we do not ship internationally at this time, which includes Canada. We are very sorry :( we know that our Petrichor candle reputation has spread across the globe! Perhaps in the future, and we sincerely appreciate your interest.

Why should I burn my candles for 2-5 hours?

Burning your candle for about 2-3 hours on the first burn ensures that the top layer of wax will melt to the edges of the jar. The full pool of melted wax creates a stronger scent throw. For optimal performance, we suggest burning our candles for 3-4 hours at a time, but never longer than 5 hours. Once the wax has reached 1/2 an inch from the bottom of the jar, discontinue use. Lighting a candle with such little wax at the very bottom of the jar is a safety hazard. 

Do you offer private label candles?

Yes! We offer private label candles to local Long Beach shops. Please reach out to info@yolouiecandles.com to determine if we would be a good fit.

Why is my candle textured and frosty?

This is an indicator that our candles are made with 100% all-natural soy wax. You might also notice frosting, slight discoloration, or minor imperfections. It is simply a feature of soy wax and varies between each scent. Because we don't use any additives, this is normal and doesn't affect the smell or performance of the candle. 

Can I request a specific scent or blend?

Yes!  Although not guaranteed we will have it, we love to hear what our customers want. Fill out the contact form for a special request and we will get back to you to work something out. 

What is the freebie that's in every order?

Our freebies are either a tea light candle or sample-sized wax tart square.
Want a specific freebie scent? Request it in your order comments. Please note we may not always have it in stock but will do our best to send something similar.