FAQ
HOW LONG DO YOUR CANDLES BURN?
When properly maintained, our:
12 oz. double wicked candles burn for ~75 hours
8 oz. candles burn for ~60 hours
5.5 oz. candles burn for ~45 hours
WHAT'S IN YOUR CANDLES?
Our candles are made with 100% all-natural organic soy wax, cotton wicks, and top-quality phthalate-free fragrance oils.
WHY DO I NEED TO TRIM THE WICK?
Although our candles are made with self-trimming wicks, sometimes it's necessary to trim them yourself. Trimming the candle wick prolongs burn time and keeps the flame at a safe size. An untrimmed wick creates a larger flame, burning the wax faster than the wick. It's best to trim the wick to 1/4th of an inch in between burns. We recommend using wick trimmers, which will collect the cut wick into a small dish.
WHY SHOULD I BURN MY CANDLES FOR 3-5 HOURS?
Burning your candle for at least 3 hours on the first burn ensures that the top layer of wax will melt to the edges of the jar. The full pool of melted wax creates a stronger scent throw. For optimal performance, we suggest burning our candles for 4 hours at a time.
WHY IS MY CANDLE TEXTURED?
This is an indicator that our candles are made with 100% all-natural soy wax. You might also notice frosting, slight discoloration, or minor imperfections. It is simply a feature of soy wax and varies between each scent. Because we don't use any additives, this is normal and doesn't affect the smell or performance of the candle.
CAN I REQUEST A SPECIFIC SCENT?
Yes! Although not guaranteed we will have it, we love to hear what our customers want! Fill out the contact form for a special request and we will get back to you to work something out.
ARE YOUR CANDLES SAFE AROUND PETS?
Yes! Our candles are made with 100% all-natural organic soy wax, as opposed to harmful paraffin or soy blends which release toxic chemicals. Additionally, we use only phthalate-free fragrance oils and natural cotton wicks. We DO encourage you to read about how certain essential oils (i.e.: cinnamon, eucalyptus, mint) may affect your pets.
With or without pets, keep lit candles within sight, out of reach, and away from drafty areas and debris. Never leave a lit candle on an uneven or flammable surface.
